Instruction videos
We have developed the instruction videos below especially for you so that you can see step by step how to perform a certain action correctly.
Is the required instruction not listed? Please feel free to contact us. You can reach us daily from 08:00 to 20:00 via 085 – 303 4646 or send an e-mail to info@rentaltracker.nl.
We will answer your question as soon as possible.
Account
A1. Password reset
If you have lost your password, you can request a new password.
A2. Change password
You can easily change the password of your account.
A3. Multi-factor authentication
You can better secure your account by turning on multi-factor authentication.
A4. Create subaccount
If you have a manager account, you can create sub-accounts and manage access to your trackers.
A5. Permanently delete tracker(s)
This video shows our preferred method for removing trackers. It is very important that no misunderstandings arise, as the history will be permanently lost.
Geofencing
G1. Set geofence & notification
You can create a geofence and link a notification to it so that you get a notification when one of your vehicles enters or leaves a certain area.
G2. Importing Geofences
Easily import pre-configured geofences. Download the geofence country package here: Geofence countries package
G3. Export geofences New
You can easily export the vehicles in a geofence.
G4. Turn on immobilizer
You can turn off the car remotely with the immobilizer through the portal.
G5. Overview Vehicles in Geofence New
You can easily export an overview of the vehicles in a geofence.
G6. Report vehicles in geofence New
Generate a report of the vehicles in a geofence.
G7. Historical geofence in/out report
Generate a report of the vehicles that have entered/exited a geofence.
Settings
I1. Change tracker name
You can change the tracker name in the tracker settings section.
I2. Change odometer
It is important to regularly check the GPS odometer.
I3. Setting daylight saving time
Adjust the time display of your trackers so that summer time / winter time is implemented automatically.
I4. Change sending time Stealth Tracker
You can change the sending time for the stealth tracker.
I5. Set maintenance interval
You can set a maintenance interval so that you get a notification when your vehicle needs maintenance.
I6. Grouping devices New
Easily create groups.
I7. Set alerts New
Add alerts so you get a notification when something happens.
I8. Edit alerts New
You can edit the alerts.
I9. Share tracker New
You can easily share a tracker via the portal. This is done by generating a share link on which the other person can view the location of your tracker.
I10. Connected odometer to virtual (gps). New
Change the connected odometer to virtual odometer.
I11. Device information New
You can easily view the device model and other information.
I12. Export device information New
You can export device information.
Reports
R1a. Show history
You can request the history on the card for a specific tracker in your account.
R1b. Quickly view vehicle history
You can request the history on the card for a specific tracker in your account.
R2. Generate reports
Generate a report of the trips driven with the addresses visited.
R3. Plan reports
Automatically receive a printout of your driven journeys for your mileage registration every month.
R4. Reporting basic information
Easily create a report with basic information.
R5. Event overview & report
Easily look up events within your fleet and export them in a report. For example, when speeding or leaving / entering geofences.
R6. Export odometer overview
You can easily export an overview of the mileage of your fleet.
R7. Reporting mileage registration tax authorities
Run a mileage registration report for the tax authorities.